Safe Gaming

On Machi Bat Responsible GamingKeep the fun. Keep the control.

Gaming should be a healthy part of your entertainment — not a source of stress or problems. Machi Bat gives you all the tools to stay in control at all times.

18+ Platform — Gaming can be addictive

Online gaming is a form of entertainment for adults. Playing beyond your means, chasing losses, or gambling with borrowed money are signs of a problem. We're here if you need help.

Responsible Gaming Tools
Deposit Limit
Daily / Weekly / Monthly
On
Session Time Limit
Daily Playtime Limit
On
Cooling-Off Break
1 day to 6 weeks
On
Self-Exclusion
6 months to permanent
On
Reality Check
Regular Reminders
On
30 minutes
Self-exclusion request processing time
5
Active Protection Tools
24/7
Support available in Bangla
18+
Strict Age Policy

🛡️ Machi Bat's Protection Tools

Our six core commitments to responsible gaming.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Session Time Limit

Decide in advance how long you'll play each day. When the time is up, Machi Bat will automatically end your session.

Loss Limit

Betting will stop once you reach a set loss amount. This helps reduce the risk of emotional gambling to chase losses.

Cooling-Off Break

Temporarily suspend your account for 1 day to 6 weeks. You will not be able to log in during the break.

Self-Exclusion

Exclude yourself for 6 months or permanently. During this period, your account cannot be reopened and you will not receive any promotional communications.

Reality Check

At regular intervals, the platform will remind you how long you've been playing and how much you've deposited.

When does gaming become a problem?

Online gaming is a harmless source of entertainment for millions of people. But in some cases it can become a problem — especially when it starts to feel out of control. Machi Bat We believe staying aware before problems arise makes all the difference.

Problematic gaming isn't just about playing "too much" — it becomes a concern when gaming starts to negatively affect your daily life, family, work, or financial wellbeing. It tends to happen gradually, often without you even realizing it.

Keep in mind: Responsible gaming isn't about having less fun — it's about making sure the fun always stays in your control.

Warning Signs of Problem Gambling

If any of the signs below apply to you, take a step back and seek help.

Feeling the urge to bet again to "win back" money you've lost.

Unable to stop gaming, with thoughts of playing constantly on your mind.

You have been dishonest with family, friends, or yourself about your gaming habits.

Spending money meant for rent, groceries, or savings on gaming.

You have tried to cut down or stop gaming but couldn't.

Gaming is negatively affecting your work, family, or social relationships.

Feeling bored, restless, or low when you're away from gaming.

Even if just one of the above applies to you Don't wait — contact our support team or use the self-exclusion tool now.

Self-Assessment Test

Answer just 4 questions to get a clearer picture of your gaming habits.

Question 1 / 4

How many times last month did you end up playing longer than you planned?
Never 1–2 times 3–5 times Almost always
That's a good sign!

Your gaming habits look healthy right now. Still, stay mindful and make use of our limit-setting tools.

Needs Attention

There are some concerning patterns here. Consider setting a deposit limit or taking a break. Reach out to support if you need help.

⚙️ Limit-Setting Tools — How to Use Them

You can enable or adjust these tools anytime by logging in to Machi Bat.

Deposit Limit

Account → Settings → Set Limits → select "Deposit Limit". Enter your preferred amount.

Immediate
Session Timer

Account → Settings → Set Limits → select "Session Time". You'll be logged out automatically when the time is up.

Immediate
Loss Limit

Betting will stop after a set loss amount. Set it via Account → "Loss Limit".

Immediate
Cooling-Off Break

Go to Account → "Take a Break" → select a duration (1 day–6 weeks). Login is disabled during the break.

In 30 minutes
Self-Exclusion

Contact support or go to Account → "Self-Exclusion" to choose a period from 6 months up to permanent.

Within 24 hours
Reality Check

Go to Account → "Reality Check" → set alerts every 30 minutes, 1 hour, or 2 hours.

Immediate

Important Policy: Lowering your limit always takes effect immediately. Increasing it requires a 7-day waiting period — designed to protect you from impulsive decisions in the heat of the moment.

🚫 Self-Exclusion Process — Step by Step

Give yourself a break from gaming in just a few simple steps.

1
Contact Support

Reach out via Live Chat or email support@machibat.com to request self-exclusion.

2
Choose a Duration

Choose what feels right for you — 6 months, 1 year, 3 years, or permanent.

3
Identity Verification

Your identity will be verified — the request will take effect within 24 hours.

4
Account Lock

Once your account is locked, login and betting are no longer possible. Your balance will be kept safe.

Permanent Exclusion: Once a permanent self-exclusion request is made, Machi Bat will never reactivate that account — even if the member requests it themselves.

Minor Protection

Machi Bat strictly enforces an 18+ policy. Age verification is carried out at registration and before withdrawals. If a member is found to be under 18, their account is immediately closed and any remaining balance is returned.

If you are a parent or guardian and want to prevent your child from accessing online gaming sites, use parental control software. Set passwords and screen time limits on your devices.

NID Verification Mandatory

NID-based age verification is required before you can make a withdrawal.

Suspicious Account Investigation

Additional verification may be requested at any time if there is any doubt about a user's age.

Parental Control Advice

Use screen time controls and site blocking on family devices.

Report

If you become aware of any underage user, please report it to support.

❓ Frequently Asked Questions

Direct answers to two common questions about accounts and payments.

Some account details can be updated directly from your profile settings. Log in → click the profile icon at the top right → select "Edit Profile". From there you can update your email, address, and phone number. For phone number changes, an OTP will be sent to the new number — you'll need to verify it to complete the update. To change your name (to match what's on your NID), contact us via Live Chat or at support@machibat.com — submit a request with a photo of your NID and the team will update it within 24 hours.

Machi Bat charges no hidden withdrawal fees — there is zero platform fee on withdrawals. However, your payment provider may apply its own transaction charges (e.g., bank transfer fees); these are outside Machi Bat's control. Regarding limits: the minimum withdrawal amount is ৳500. Standard members have a daily withdrawal limit of ৳50,000. VIP and high-roller members have significantly higher limits, which vary by account tier. KYC verification must be completed before submitting a withdrawal request, and wagering requirements must be met for any bonus-derived winnings.
Responsible Gaming

Play in Control, Stay in the Game

Gaming on Machi Bat isn't just about winning — it's an enjoyable experience that stays fully in your hands.

Set Limits for Free Instant Self-Exclusion 24/7 Bangla Support Completely Free
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