Privacy & Security

Machi Bat Privacy Policy — Your information Fully Secure

Every piece of information you share on Machi Bat is stored with the utmost care. This page clearly outlines what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Security Layers
SSL 256-bit
Data Encryption Active
Third-party sharing Prohibited
Right to Deletion Confirm
GDPR Compliant Yes

🔐 Core Principles of Data Protection

Six core privacy commitments Machi Bat makes to protect you.

End-to-End Encryption

Every transaction and piece of personal information is protected with SSL 256-bit encryption — completely unreadable to anyone outside.

Your Data Is Never Sold

Machi Bat never sells your personal information to third parties. Your data is used solely to serve you.

Secure Data Storage

Your data is stored in internationally certified, secure data centers. Regular security audits are conducted.

Right to Erasure

You can request deletion of your data at any time. Everything will be removed except what we are legally required to retain.

Minimal data collection

Only the information necessary to operate our services is collected. We do not collect anything beyond what is needed.

Immediate breach notification

In the event of a security incident, affected members will be notified by email within 72 hours.

1 Who This Policy Applies To

This Privacy Policy Machi Bat's website, mobile app, and any digital services apply to all users. When you access our platform, register, or use any of our services, you are considered to have agreed to this policy.

Machi Bat places the highest importance on user privacy. We believe your data belongs to you — we use it only to provide our services, nothing more.

Please note: If this policy changes, you will be notified by email. Continued use of the platform after any update constitutes acceptance of the revised policy.

2 What Information We Collect

Machi Bat collects two types of data — information you provide directly, and information generated automatically through your use of the platform.

Data Type Example Purpose
Identity Information Name, date of birth, NID number KYC verification, age confirmation
Contact Information Email address, phone number Account contact, security alerts
Financial Information BKash/Nagad number, bank details Deposit & withdrawal processing
Usage Data Login time, game history Service improvement & fraud prevention
Device Information IP address, browser, OS Security verification, session management
  • Full payment card numbers are not stored on our servers.
  • Biometric data (such as fingerprints) is not collected.
  • We do not collect data from minors (under 18 years of age).

3 How Your Data Is Used

Machi Bat uses collected data only for specific, legitimate purposes — never without reason and never beyond the purpose for which it was gathered.

  • To complete account registration and KYC verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To prevent fraud, money laundering, and illegal activities.
  • To provide customer support and technical assistance.
  • To send members relevant offers and notifications.
  • To comply with legal and regulatory obligations.

Marketing Emails: If you'd rather not receive promotional emails, you can unsubscribe from the link at the bottom of any email or contact our support team.

4 Who Your Data Is Shared With

Machi Bat does not sell your data. In limited circumstances, certain information may be shared with trusted partners.

  • Payment processors: With payment gateways such as bKash and Nagad to process transactions.
  • Technology Service Provider: Hosting and cloud storage — for technical purposes only.
  • Legal Authority: When required by court order or government investigation.
  • Fraud Prevention Agency: With industry-standard agencies for detecting unlawful activity.

Important: All partners with whom data is shared are contractually bound to comply with GDPR and international data protection standards.

5 Data Retention Period

Machi Bat retains your data only for as long as necessary. Data is kept while your account remains active. Once an account is closed, most data is deleted within 90 days.

However, financial transaction and identity-related data must be retained for 5–7 years as required by law — this is necessary to comply with anti-money laundering regulations. After this period, such data is also permanently deleted.

  • Active account data: retained for the duration of the relationship
  • General data for closed accounts: 90 days
  • Financial records: 5–7 years (as required by law)
  • Log files and security data: 12 months

6 Cookies & Tracking

Machi Bat uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on future visits.

7 Your Rights

As a Machi Bat member, you have important rights over your own data. These rights are upheld in accordance with international data protection law (GDPR).

Right of Access

You can request to see what information we hold about you at any time.

Right to Correction

You can request corrections if any of your information is inaccurate.

Right to Erasure

Any data can be deleted except where legally required to retain.

Right to Object to Processing

You have the right to object to the use of your data for specific purposes.

Data Portability

You can download your data in a convenient format.

Right to restrict processing

You can request that use of your data be restricted during an investigation.

To exercise any of these rights support@machibat.comSend us an email. We typically respond within 30 days.

8 Security Measures

Machi Bat has implemented industry-leading technical and organizational measures to protect your data. Our servers undergo regular penetration testing and security audits.

  • SSL/TLS 256-bit encryption — applied to all data transmissions.
  • Two-factor authentication (2FA) — for account login.
  • Automatic detection and blocking of suspicious login attempts.
  • Regular third-party security audits.
  • 24/7 physical and digital security at our data centers.

❓ Frequently Asked Questions

Two privacy and usage questions our users ask most.

Yes, absolutely. Machi Bat is a mobile-first platform — the website is specifically optimized for mobile browsers. Just open machibat.com in any modern browser like Chrome, Firefox, or Samsung Internet, and you'll have access to every feature: Sports Betting, Live Casino, slots, lottery, payments — all of it. Live games run smoothly too. That said, the app does offer a few extra perks — push notifications, faster loading, and a home screen shortcut. There's no difference in data privacy between the two — both use the same SSL encryption.

Machi Bat's policy is one account per person. That said, two separate individuals in the same household — such as a husband and wife or a brother and sister — may each open their own account in their own name. The conditions are: each person must have a different NID, separate bank or mobile banking numbers, and different email addresses and phone numbers. What is strictly prohibited is one person running multiple accounts — for example, creating two accounts to claim bonuses more than once. If this is detected, both accounts may be suspended. Family members using each other's accounts is also not permitted.
Secure & Transparent

Your data is safe — join with confidence

At Machi Bat, your data is protected and every transaction is transparent. Register now and enjoy a secure gaming experience.

SSL Encryption Your Data Is Never Sold GDPR Compliant Right to Erasure
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